NEWS & ARTICLES

PRIVACY POLICY

1. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA

At SPANOS JEWELLERY CREATIONS LIMITED / ΧΡΥΣΟΧΟΕΙΟΝ Χ. ΣΠΑΝΟΣ ΛΙΜΙΤΕΔ we are committed to the protection of your privacy and security of personal data. References in this Privacy Policy to “SPANOS JEWELLERY” “we”, “us”, “our” are references to SPANOS JEWELLERY CREATIONS LIMITED / ΧΡΥΣΟΧΟΕΙΟΝ Χ. ΣΠΑΝΟΣ ΛΙΜΙΤΕΔ. SPANOS JEWELLERY CREATIONS LIMITED / ΧΡΥΣΟΧΟΕΙΟΝ Χ. ΣΠΑΝΟΣ ΛΙΜΙΤΕΔ is a private company, incorporated under the laws of the Republic of Cyprus, with registration number HE 334906/ 50925 and having its registered office at Strovolou, 145Β, Strovolos, 2042, Nicosia, Cyprus.

We respect your privacy and are committed to the protection of your personal data. Personal data (referred to as ‘‘Data’’ or “Personal Data”) is information that directly or indirectly identifies and relates to you or other individuals.

This Privacy Policy explains the type of Data that we collect and how we collect, transfer, process, use and disclose your Personal Data as well as the security practices that we apply in order to protect your Personal Data. Additionally, it contains information about third parties receiving your Data as well as your rights under local applicable data protection laws and the EU General Data Protection Regulation.

Please note that this Privacy Policy applies to:

  • Our prospective and current clients.
  • Suppliers and other associates and partners.
  • Visitors to our website.

2. WHAT WE COLLECT AND HOW WE OBTAIN IT

We collect and process your Personal Data directly from you, when you create a user account through our website, or when you contact us.

We may collect and process the following categories personal data:

  • Contact details, including name and surname, address, telephone number and email.
  • Identification information, including passport number, ID number, and other information relevant to your identification.
  • Financial information, including bank account numbers, credit/debit card numbers, and other financial information required for receiving payments and fraud prevention.
  • Business related information, information provided to us in the course of our contractual or client relationship with you and/or your organisation.
  • Images, video and audio recordings of individuals captured by our CCTV system.
  • Technical information, including information collected during your visits to our website, the Internet Protocol (IP) address, browser version and type, device type, time zone setting, browser plug-in versions and types, operating system and platform. We may also collect information about your online activity such as content viewed, pages visited, and searches.

PERSONAL DATA OF OTHER INDIVIDUALS

In case you provide us with Personal Data relating to other individuals you must ensure that the said individuals understand how their Personal Data will be used and processed by us. It is your responsibility to inform the said individuals about the content of this Privacy Policy and ensure that they have understood and accepted how we use their Personal Data.

3. HOW AND WHY DO WE USE YOUR PERSONAL DATA

  • Account facilities: You may create a user account in our website.
  • Performance of a service: We may use your Personal Data to administer our website and provide our services.
  • Providing customer support / communicating with you: We may use your Personal Data to communicate with you for administrative or operational reasons, for example to provide customer support, to respond or handle any queries or requests, sending you a questionnaire or asking you to provide a review regarding your experience with us or send you any information we believe may be useful to you.
  • Marketing activities: We may send marketing related information in case you have indicated that you would like to receive such information, for example to notify you of our offers, new products and services. If you want to stop receiving marketing communications you can do so by clicking unsubscribe at the link included in each newsletter.
  • Improving our products and services: We may use your Personal Data to improve your user experience while using our website, to improve the content of our communications, and to improve our products and services.
  • For fraud prevention and detection or any illegal or unwanted activities: for example, credit card fraud.
  • The security of our shops and employees which includes implementing and managing security and safety measures (CCTV system is in place).
  • IT Security: To protect our website, networks and software systems.
  • Legal claims purposes: In certain cases, we may need to use your Personal Data to handle and resolve legal disputes, to enforce the terms of use of our website, or to comply with lawful requests from law enforcement authorities.

4. LEGAL JUSTIFICATIONS FOR PROCESSING YOUR PERSONAL DATA

In order to lawfully process the Data described above we rely on one or more of the following justifications:

Performance of a contract: The use of your Personal Data is necessary for the performance of a contract / provision of our services. If we do not process your Personal Data, then we will not be able to provide our services such as the creation of a user account or to deliver a product that you have purchased.

Legitimate business purposes: We may use your information for our legitimate interests, such as to send you emails and newsletters, to improve and promote our products and services, to improve the content of our website and to prevent fraud.

Your Consent: In cases where you have provided your consent to the collection and processing of Personal Data we will use the legal basis of consent. You may withdraw your consent at any time by contacting us at: [email protected]

Our legal obligations: In some occasions we use Personal Data to comply with the legal and regulatory obligations we are subject to.

Initiation, establishment, exercise or defence of in court and out of court legal procedures.

5. WE PROTECT YOUR PERSONAL DATA

We take appropriate legal, organizational, and technical measures to protect your Personal Data consistent with applicable data protection laws and the EU General Data Protection Regulation. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorised access and disclosure, loss, use, or alteration. When we use a third-party service provider, that provider will be carefully selected and required to use appropriate measures to protect the confidentiality and security of Personal Data.

6. SHARING YOUR PERSONAL DATA WITH THIRD PARTIES

We may share your Personal Data with any of the following third parties:

  • Our service providers, affiliates, contractors, business partners, agents such as cloud storage companies, IT support providers, software providers, that assist us in the improvement and optimisation of our website, and any other third-party vendors assisting us.
  • Professional advisors and auditors such as external legal advisors, insurance companies and accountants.
  • Regulators, government and law enforcement authorities.
  • Courts, tribunals, arbitrators, or other judicial committees.

7. HOW LONG DO WE KEEP YOUR PERSONAL DATA

We will only keep your Personal Data for as long as it is required for the fulfillment of the purposes of processing. We determine the appropriate retention period by considering the volume, nature and sensitivity of the Personal Data, the protentional risk of harm from unauthorised use, loss or disclosure of your Personal Data, the purposes of processing and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. WHAT ARE YOUR RIGHTS

In certain instances, you may have the right to:

  • request a copy of your Personal Data held by us;
  • request the correction and/or deletion of your Personal Data, or restrict or object to the processing of your Personal Data;
  • withdraw your consent to the processing of your Personal Data at any time, where processing is based on having your consent;
  • request to obtain and reuse your Personal Data in a format that is structured and commonly used. You may also request by us to transmit such data to other organisations;
  • complain to the Office of the Commissioner for Data Protection in cases where you believe that your data protection rights are being violated.

If you would like to exercise any of the above-mentioned rights, please inform as at [email protected]

9. TRANSFER OF YOUR PERSONAL DATA TO A THIRD COUNTRY

We may transfer your Personal Data to countries not providing an adequate level of protection to Personal Data. Where appropriate, we will take steps to ensure that Personal Data transferred is subject to appropriate safeguards, such as entering into Data transfer agreements. In cases where we use Data transfer agreements or similar safeguards, we may be able to supply you with a copy or a specimen of such, if you contact us at [email protected]

10. LINKS TO OTHER WEBSITES

Our website may from time to time provide links to or embed third party websites. This Privacy Policy does not apply to those websites. If you choose to enter such a linked site, you agree that we are not responsible for the availability of such websites and do not review or endorse and shall not be liable, directly or indirectly, for:

  • how these websites treat your Personal Data
  • the content of such websites
  • the use that others make of these websites

Please ensure you check the legal and privacy statements posted on each website you access before entering any Personal Data.

11. USE OF OUR WEBSITE BY CHILDREN

Our website is not intended or designed to attract or offer products or services to children. Should an individual under the age of 18 send us any Personal Data, we will delete or destroy such information as soon as reasonably possible.

12. CHANGES TO THIS PRIVACY POLICY

We may change, modify or update this Privacy Policy. If the changes we make are material, we also may post a notice regarding the changes on our website. We encourage you to check this Privacy Policy to stay informed about how we are helping to protect the Personal Data we collect.

13. CONTACT US

If you have any questions, comments and requests regarding this Privacy Policy please contact our Data Protection Officer at: [email protected]

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